Have Any Questions?
At OCS we understand that every company and individual we deal with has their own unique needs, specific requirements, desires and budgets.
What we take into consideration
Once we understand your requirements and how we'll cater to them, we look at how you'd like to purchase the solution and what ongoing maintenance is required.
First and foremost — your needs
We do a needs analysis of what you as the customer need the system to do once it has been rolled out — for example, high-speed internet to communicate with servers and transmit real-time CCTV to a control room without interfering with call quality and streaming services.
What is required of each piece of hardware
CCTV for the entrance gate must be able to pan, tilt and zoom, for example, or your servers must be able to be remotely accessed via VPN by consultants working abroad.
Your industry and work environment
Executive offices, call centres, basic offices, mines, and delivery vehicles all have very specific requirements — and we have a solution for each of them.
Your desired look and feel
While you as a director may need a small, sleek device for access to your team, your data and a professional image, a driver may just need to read messages, scan and share documents with a device that lasts two days on a charge and won't break if dropped.
Budgets
We do a complete cost analysis. As time goes by, businesses rarely take a critical look at their expenditure — often we find customers paying for infrastructure that hasn't been used in years, or billed for analogue copper reticulation while the entire office runs on an IP-hosted environment.
Purchasing of hardware and services
In an almost-post-pandemic world, companies and individuals rarely have large capital amounts on hand to purchase hardware outright — that's why we offer finance solutions, service level agreements and ad hoc services to suit any pocket.
Your questions, answered
Can we connect remotely or while we are not in the office?
Yes, on both data and voice connectivity!
Can we use our existing network?
Yes you can — your network infrastructure is our key focus. We check your current network compatibility and determine if it can facilitate the bandwidth speeds of your new hardware.
Can you help neaten up our current network reticulation?
Yes, we like to maintain industry-leading standards of neatness — no cables sticking out or laying around, and no untagged cables in your cabinets.
Can you move our current network hardware?
Yes we can. Simply laying short runs of reticulation to the new location allows us to move your current infrastructure without rewiring your entire network.
How can OCS lower our telecom expenses?
We have partnered with the industry's largest and most trusted providers to give you the highest quality and lowest rate available.
Can we keep our current numbers?
Yes you can — all of your numbers will stay with you and can be ported too!
Can I call using my office number even when I am not in the office?
Absolutely, you can send and receive calls remotely. The Otto Pulse is everywhere!
Do I need VOIP?
Not necessarily — all businesses and applications are different, we need to do an analysis of what will be the best solution for you.
Still have questions?
Get in touch and we'll walk you through the right solution for your business.